Giving news in English, whether good or bad, requires clear and appropriate language.
When presenting positive news, express excitement and enthusiasm, potentially using phrases like “I’m thrilled to announce...” or “We have some wonderful news to share...”.
When delivering bad news, be empathetic and use gentle language, avoiding direct blame and offering possible solutions.
Good News:
Express enthusiasm: Use phrases like “I’m so excited to share...” or “We have some fantastic news!”.
Use positive language: Avoid negative words and focus on the positive aspects of the news.
Present the information clearly: Ensure the audience understands the details of the good news.
Build anticipation: You can start with a general statement and then reveal the good news.
Example: “I’m delighted to tell you that your application for the job has been accepted! We’re so happy to have you on the team.”
Bad News:
Be empathetic: Acknowledge the difficult nature of the news and express sympathy.
Use a soft tone: Lower your voice and speak calmly to convey understanding.
Avoid blame: Focus on facts and avoid blaming individuals.
Be prepared to answer questions: Anticipate possible questions and offer solutions if possible.
Example: “I’m sorry to have to inform you that the project has been canceled. We understand this is disappointing, but we appreciate your hard work.”
Key phrases:
Good News:
“I’m really pleased to tell you...”, “We have some great news...”, “We’re delighted to announce...”
Bad News:
“I’m sorry to say...”, “I have some bad news...”, “We have some disappointing news...”
Tips for both good and bad news:
Use the present perfect tense: This tense is commonly used to talk about recent events, which is helpful when giving news.
Be clear and concise: Avoid jargon and use simple language.
Consider the audience: Tailor your language to the individual or group you are addressing.
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